Procedures
Our Collection Process eliminates the unresolved unsettled efforts clients are dealing with due to the past due accounts. Our clients no longer need to focus any additional time associated with collecting on past due client/accounts. Our services confidently allow them to direct their attention to what makes their businesses grow. (New clients and cultivating relationships etc.) Once an account is placed with Debtwebex we begin immediate action to recover the highest possible collection ratio acknowledging the need of the past due amounts to be recovered in an effective timely manner.
Step One - Investigation of the debt
Through our highly sophisticated tracking system we launch an investigation to obtain all of the following information on every debt we pursue.
- Home Address
- Telephone Numbers
- Full Legal name
- Social Security Number
- Businesses or Partnerships owned by a debtor
- Property, Buildings or Homes
- Employment Information
Step Two - An effective demand letter
Using both the information you have provided combined and the results from our investigation we are able to craft a very effective demand letter. Our demand letters are written by experienced professionals and are tailored to the specific nature of the debt. Our letters explain the debtor’s reasonability and demand immediate action.
Step Three- The effective collection call
Our demand letters are followed up by a professional collection call. The debtor is explained in detail the information from our investigation. Our collection professionals inform the debtor of our knowledge of their ownership of any property, or place of employment and address any dispute they may have had with your product or service. Our seasoned professionals then work with the debtor to obtain full payment. At DEBTWEBEX we use only experienced collectors who know all aspects of the debt collection process.
Step Four - A Legal Judgement
When all above methods of collections are unsuccessful the case if forwarded to out legal department where our legal counsel will work to obtain a judgment against the debtor.
We work hard to bring you a superior recovery rate and guarantee that our collection efforts will never result in an embarrassment of your organization.